Our Values

Our company values drive our strategy of providing our clients with high quality, clear communication, innovation and good value in the services we provide. Find out more about them here.

  • More data points collected through better and innovative sampling and testing methods using the latest technology.
  • Greater understanding of the accuracy and precision of monitoring data and its representativeness through the collection of more data points.
  • More accurate modelling data and impact assessments through more data points and detailed statistical model performance evaluation.
  • Robust methodology that recognises international standards and best practice.
  • Quality assurance procedures that support thoroughness and accuracy.
  • Application of methods and models to achieve a comprehensive understanding of the bigger picture.
  • Questioning and innovating to improve practical application, understanding and formulation of procedures and standards.
  • Make our methods transparent to clients, regulators and the general public, to encourage feedback and aim to set an example of expected practices for the industry. Lead best practice rather than follow the pack.
  • Certified Air Quality Professional (CAQP) status for our lead consultants’ professional development and requirement to meet the highest standards of professionalism and ethical conduct (as stated in CASANZ code of ethics).
  • Support and promote industry body – Clean Air Society of Australia and New Zealand (CASANZ).
  • Work within CASANZ to make it a stronger presence and encourage higher professional standards within the industry.

  • Always emphasise our independence as an integral part of our values.
  • All work is to be completed with the notion that it will be publicly available for scrutiny or tested in court.
  • Clearly state expected costs and communicate variance in quoted pricing as soon as variance is required, with full explanation and itemisation of costs.
  • Apply best practice methods to collect accurate and precise data relevant to the assessment of each situation.
  • Consider all stakeholders in assessments, rather than solely focus on client’s preferences.

  • Encourage frank analysis of each other’s work.
  • Allow the time to perform good quality work followed up with good quality assurance checking procedures.
  • Open door policy with managers to discuss issues or suggest improvements in process, behavior and methods.
  • Performance management focused on wellbeing of employee, professional development, quality of work and team collaboration as well as their performance for the financial health of company.
  • Encourage and promote accountability and owning up to mistakes or transgressions by rewarding early admissions and working with staff to mitigate errors.
  • Collegial rather than competitive culture. Employees are not judged against one another, but rather on what they are able to contribute and how effective they are at contributing to projects and the company. Employees are encouraged to work together to improve each other’s knowledge and to seek information  from one another on how to improve work techniques and procedures.
  • Communication of company values to every member of the company through a process of discussion, feedback and improvement through discussing values in relation to actual practice at weekly work in progress meetings.

As we grow, we are committed to giving back to the community in forms of sponsorship, for example, local children’s sports teams or donations to The Red Cross, and encouraging and supporting the volunteer work of our employees. Flexible work arrangements are a must for the ability of employees to participate in their communities, so we will continue to work on the best fit for both the organisation and the community to assist all our employees to fully participate in life outside of work.